Privacy Policy for BitMatch
Effective Date: 30/04/2025
Welcome to BitMatch! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Who We Are
BitMatch is operated by XhavaSoft, a software development company based in Albania. This privacy policy applies to all users of the BitMatch mobile application.
2. Information We Collect
- Binance Wallet Address: Required to process Bitcoin voucher rewards.
- Usage Data: Includes gameplay statistics, points earned, ad interactions, and general in-app behavior.
- Email Address: Used for account-related communication and support.
- KYC Data: Required before making withdrawals. Includes phone number and ID information.
- Device Information: Includes device model, OS, and unique identifiers.
3. How We Use Your Information
- Deliver Bitcoin rewards securely.
- Verify user identity and comply with financial regulations.
- Improve app features and personalize user experience.
- Serve relevant ads through our ad partners (e.g., Google AdMob).
4. Sharing Your Information
We do not sell or rent your data. Data is shared only when:
- Required by law or regulation.
- Used by trusted service providers like AdMob under secure terms.
- Needed for payments or identity verification.
5. Google AdMob and Third-Party Tools
We use Google AdMob to serve ads. AdMob may collect device and usage data. See: Google AdMob Privacy Policy.
6. Data Security
We apply encryption, HTTPS, and access controls to protect your data. KYC and wallet details are securely stored.
7. Children’s Privacy
BitMatch is not intended for users under 18. If such data is found, it is deleted immediately.
8. Your Rights
Depending on your location, you can:
- Access your data.
- Request correction or deletion.
- Withdraw consent (if applicable).
9. Reward System and Limits
BitMatch includes a points-based reward system where users earn points by playing the game and watching ads. To ensure fair usage and maintain system integrity, the following rules apply:
- Weekly Earning Limits: Basic users can earn up to 100 points per week through gameplay, while Premium users may earn up to 1000 points per week.
- Point Expiration: All earned points expire and reset automatically after a period of 24 weeks of account activity. Users are encouraged to redeem rewards before expiration.
10. Data Deletion Requests
Email bitmatch-support@xhavasoft.com for deletion. Requests are processed within 5 business days.
11. Changes to This Privacy Policy
We may update this Privacy Policy. Material changes will be notified via the app or email.
12. Contact Us
XhavaSoft
Email: bitmatch-support@xhavasoft.com
Location: Albania